I sent a few complaints to ‘abuse@godaddy.com’ about web sites they’re hosting that have been hacked and are now hosting phishing sites. Here’s what I get back:
GoDaddy's response to phishing complaints sent to the abuse mailbox
This clearly shows that GoDaddy’s Abuse Department does not want to (and will not) deal with phishing complaints! It means nothing that every other responsible ISP in the world accepts phishing complaints at their ‘abuse@’ mailbox, but for some reason, GoDaddy thinks their method is better.
To top it all off, they INSIST that the complaint be resent to the ‘phishing@godaddy.com’ email address – that THEY WILL NOT forward the message themselves!! This means that the phishing site remains operational while GoDaddy was perfectly capable (but perfectly unwilling) to shut down the phishing site while they’re waiting for you to forward the original complaint to their “Phishing Department” instead!!!
And who knows how many people become victims of these phishing sites while GoDaddy leaves the page up when they could have shut it down hours sooner?!?!