I am SO TIRED of large companies like Google who don’t want to provide support for their own products and would rather you check with the “community” support board for your answers! I attempted to send an email to YouTube’s abuse email address (abuse@youtube.com) to report a video that I believe was violating their terms of service, and I got back the following reply:
This is an automated response to let you know that your message has been caught by our spam filter and won't be read. It appears that you have reached us at an incorrect address. The best way to get a hold of us is by visiting the Help Resources page at http://www.google.com/support/youtube/bin/static.py?page=start.cs&hl=en_US or checking out our Contact Us page: http://youtube.com/t/contact_us Please don't reply to this message -- we won't get your response. By looking through our Help Center, you should be able to find a solution to, or report your problem. You'll also be able to gather the information we need to best assist you.
Anyone with half a brain knows that putting a spam filter on an abuse mailbox is a stupid idea. Of course what I’m sending you may look like spam BECAUSE THAT IS WHAT I’M TRYING TO REPORT TO YOU!!! Google seems to do everything in their power to not have to read emails from their customers!